Dr. Don's Limited
LIFETIME WARRANTY

At Dr. Don's Buttons, Badges & More, we proudly offer a Limited Lifetime Warranty on all the button machines we sell.

Our
Warranty
Dr. Don's Buttons, Badges & More
warrants that our buttons machines will be free of defects in material and workmanship for the lifetime of the original purchaser.

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What to do if your machine fails to function properly

If a button machine you purchased from Dr. Don's Buttons fails to function properly, give us a call. In many cases, problems can be resolved over the phone with a simple adjustment.

If we are unable to solve the problem over the phone, we will have you return your machine so we can determine what is causing the problem.

If it is determined the problem is covered by the warranty, at our option we will either repair or replace your machine FREE OF CHARGE. If it is determined that the problem is not covered by the warranty, we will advise you what it would cost to repair the machine.

Before you return your machine, you MUST first call our shipping department and obtain an RMA # (Return Merchandise Authorization number). The RMA # allows us to track your machine and helps us determine what we need to do to the machine once we receive it.

When you have an RMA #, go ahead and return your machine.

Please include
5 to 10 defective buttons that were made using the machine. Doing so helps us diagnose the problem and determine the problem you are having with your machine.

Our address is:

Dr. Don's Buttons
3906 W. Morrow Drive
Glendale, AZ 85308

Be sure to carefully package your machine so it won't be damaged in transit.

I highly recommend insuring your machine, as we are not responsible for machines that are lost or damaged in transit.

Customers are responsible for all shipping charges.

 

(800) 243-8293

or (623) 869-8233

 

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